I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. These bonuses include free guides, powerful online training and more! Be sure you answer honestly, so your response aligns with your employer's. I handle surprises using common sense and keeping courtesy to others top of mind.". The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. The interviewer wants to know what you like the most to see where your strengths lie. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. My references describe me as honest, dependable, energetic, and compassionate. (You can also mention Heston, which is a premium range of Waitrose products, inspired or created by Heston Blumenthal) 2. Was given a task of creating meals for different people for differing occasions such as dinner parties. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. It is best to show that you can work with various management styles. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). They have approx 230 branches across the company and are still expanding. I like to know that my efforts are noticed from time to time. "I have a lot of qualities that transfer well into a retail-based position. They just asked you standard interview questions that you would know. Describe what type of environment you feel most productive and happy in. The interview lasted for around 20 minutes and I was asked around five questions, asking about times I'd worked within a team and about what determines good customer service. No minimum term. The interview process was easy and enjoyable. ", "This job will fit perfectly surrounding my school schedule. How would you manage food temperature in the freezers/ fridges? Being flexible in your schedule is valuable as a retail-based employee. "I have solid communication skills and feel this skill is one of my greatest strengths. What is your most important success so far? Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. I created a presentation and gave it to my manager, who took it to upper management. Show the interviewer that you rose to the challenge and were excited to push yourself to be the best. Waitrose Interview Process - The Student Room Most retail positions require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. However, be sure to back up your reason for liking or not liking performance incentives. When there is a problem in the workplace, I am the one people seek to resolve the issue. "I have researched your core values online and feel your values align with mine to a tee. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. As a retail employee, you will come across customers who want to argue with store policy. I felt everything was relevant. I also appreciate that you allow yourself and your employees to be themselves while working as a team. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. When researching the company, you must have found several reasons why you want to work for them. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. The way you answer will show the interviewer if you are a self-starter or if you will require constant supervision. If there was a specific problem with a product or item, I would share this with my supervisor or Team Leader so he or she could then investigate the matter further.. This online course has been used by 100s of job seekers to help their successful interview preparation. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, If you have examples of displays you have created, be sure to share that with the interviewer now. Q1. Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). I suggested we install a couple of cameras inside the store to deter anyone from stealing. If you have an example from a previous job, use that in your response. They asked basic questions which were simple and easy to answer. However, with a small amount of preparation you can ace the Waitrose Interview. by asking how I can help them, listening to their responses, and providing excellent customer service. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Sometimes you must relate to others in their style to be understood. Had to do a task, too. 4 answers . There were scenario based questions but with lots of others stemming off them. Honesty is incredibly important when working with cash transactions and valuable merchandise. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Sent to your email inbox within seconds of your order being placed. The interviewer asks this question to see if your leadership style will work with the company culture. I learned a great deal during that time. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Application. I love how you place high standards on animal welfare, environmental responsibility, and the well-being of the communities where you operate. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Q2. What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. Name a time youve faced a problem and how did you overcome it? What would you do if you didnt get on with someone in your team? Rest assured, I am reliable and always come to work on time. Tasks required are mainly focused on show how you can organize stuff. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. Full Suggested Answer & Detailed Response, Question 4, Sick children, traffic, car breakdowns the list goes on. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. What is the interview process like at Waitrose? I got an indication as to whether i got the position or not towards the end. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. ", "I hope never to be late! 2. There is no reason why you should not hire me.". The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair. Tell us about yourself? Focus on describing that you work well independently and work well with teams. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. They will think that it is respectful and it shows you have good manners. After describing what you have learned, explain why Waitrose stands out more than other companies. Glassdoor users rated their interview experience at. "I have worked in retail for the past eight years. I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". Super nice interviewer and easy questions. If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. ", "I want to work for Waitrose because I always shop here. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. I interviewed at Waitrose in Jan 2023. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. No pressure at all. It felt good to help, and I do not mind helping others when needed. Its headquarters are in Bracknell and Victoria, England. It's okay to discuss your hobbies and interests but keep it brief. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. Before he took a massive jump as a complete player, the former Alabama signal-caller sat down with the Philadelphia Eagles in an unreleased Combine video. I have some photos on my phone of displays I created if you want to see them. Waitrose Warehouse Assistant Interview Questions | Glassdoor Thanks a lot! Easy Interview. I have three copies of performance reviews and letters of recommendation for your file if you would like them. I have been slowly building my credit and recently qualified for a mortgage to purchase another home. Perhaps another store in future. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? Have a question or concern? Waitrose is a British employee-owned supermarket store with over 3009 shops across the United Kingdom. It was fast and easy, asked several questions and had a group part before. ", "No, nothing negative will show up in my reference check. Most people are enthused about being rewarded for their successes. They just asked you standard interview questions that you would know. 3. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. Q6. Full Suggested Answer & Detailed Response, Question 5, This employer has claimed their Employer Profile and is engaged in the Glassdoor community. These can include telephone interviews, video interviews, face to face interviews and assessment centres. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Show the hiring manager that you value customer service and always put your customers' needs first. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. You may or may not like performance incentives. Asking the right questions and very brief. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. Purchase the full package below for just 4.99 to download the answer to this and all of the interview questions featured on this page! This is so helpful. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. 2023 PassMyInterview.com. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. This means that every time you visit this website you will need to enable or disable cookies again. I then ask if there is anything else I can help them with. After this discusses hours I was available to work and when I could start. Waitrose is the one of the biggest Supermarket company in the UK. Interview Questions. Most companies have policies in place for handling rude or aggressive customers. Which all went well. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". If you take the bus or ride a bike, that works too! In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. I am easily encouraged, and my best reward is knowing that my hard work is noticed. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. If you are successful you'll be asked to select interview date. I looked at many job postings and interviewed some carefully selected places, but you are my front-runner. Walk the interviewer through your career history in retail. Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. How would you manage food temperature in the freezers/ fridges? At the same time, Waitrose provides an environment for professional growth and mentorship. Very laid-back, almost forgot I was in an interview. "My ideal employer brings charisma and passion to their work. Every employer should know how each staff member is best motivated. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. Customer service is vital to a company's success. Assure the interviewer that you can commit to a wide range of hours. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Very detailed o line application process. Thanks so much for making these. If you have past performance reviews or letters of recommendation from your references, review them before your interview. Very laid-back, almost forgot I was in an interview. Thank you so much for this, extremely helpful! I did not miss one work day last year or the year before. Perhaps another store in future. Tasks required are mainly focused on show how you can organize stuff. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. I do not have a criminal record and have never even had a ticket or citation issued.". You want a rating of at least an 8 to show you have strong math skills. Q4. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. When the workforce is engaged, it helps shape the company's future success.". Answer dates might appear two to three weeks before they were published. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. No pressure at all. I was sick for two days, and a note from my doctor accompanied those. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. Describe a time when you managed multiple tasks all at once? ", "I think uniforms are a great way to provide a feeling of unity in the workplace. It is also good to have copies for the interviewer if they would like a copy for their file. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. ", "I do not require performance incentives to do a great job. 1 community answer was added by Lauren McCabe on October 31st, 2019. Try and focus on related work experience. They manager was kind and understanding. Hurts discussed many things in the video, but the most . My criminal record is clean, but I did have poor credit two years ago. When responding, back up why you would like your requested salary based on your skills and experience. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . "There is no reason why you should not hire me. I used to work at Waitrose and my former manager told me she really liked my answers on the online tests, so obviously they take everything into consideration as it is the managers who decide if you get an interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. We were having some problems with theft because of it. Waitrose Interview Questions in Sheffield, UK - glassdoor.sg Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. Focus on being honest in your response. I do not prefer close supervision as I am confident in my skills. The interviewer hopes to hear that there is no reason not to hire you! Felt like a formality rather than a real test of an interview. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. I went today and got the job on the spot! Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Really welcoming and straightforward, the interviewer was friendly. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. Describe a time when you completed a difficult, time-sensitive task whilst under pressure. Full Suggested Answer & Detailed Response, Question 2,