Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. aec russells hall hospital After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. The senior led team will review you on a daily basis, including weekends and bank holidays. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. There was insufficient senior medical and specialist oversight and in reach to the department. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. We use this information to improve our site. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. ADVERTISEMENT: Services or products are not endorsed by the Trust. All the best and take care. How could this website work better for you? There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. Family donates $25M for senior facility expansion at Russell These send information about how our site is used to a service called Google Analytics. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. There were areas of poor practice where the trust needs to make improvements. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. Stourbridge, Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Visit https://www.careopinion.org.uk ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. AEC/RAB (ext. What we found is summarised within the overall summary. After firstly being admitted with a cellulitis infection in my left leg Browser Support AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. I visited out of hours yesterday after phoning 111 and being advised to. - we'll pass your stories to the people in health and social care who can make a difference. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. AEC unit | Care Opinion Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. I recently came into hospital on the day surgery unit for a SLNB and biopsy. Tell us what was good and what could be improved, say thanks or call for change The BBC is not responsible for the content of external sites. aec russells hall hospital. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. Following streaming or triage in emergency departments (EDs), Specialists (e.g. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. The BBC is not responsible for the content of external sites. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Share your experiences of UK health and care services, Default There are six bands within the monitoring system so this Trust had a relatively lower risk. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. I was treated with so much dignity and respect that I left feeling supported and cared for. Any other browser may experience partial or no support. Pensnett Road, Dudley, West Midlands, DY1 2HQ Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. (01384) 456111, Provided and run by: In AMU, you will also be reviewed by therapy services if necessary. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Have you experienced something like this, here or elsewhere? visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. nhs.uk The service made sure staff were competent for their roles. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. Allied health professionals made up the largest group of staff required for imaging services. The hospital states this is the largest donation in Russell Medicals history. All rights reserved. We saw that a number of improvements had been made to the diet and fluids that people received. Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Ratings and reviews - Russells Hall Hospital - NHS It is great to hear that you received excellent care and treatment in the Emergency Department. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. [Very happy with 'Treatment'] That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. there are some services which we cant rate, while some might be under appeal from the provider. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. The Use of CT Coronary Angiography and CT Fractional Flow We don't rate every type of service. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of DY1 2HQ, Posted via Located in the main lobby of Russell Medical. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. The Russell Legacy Project will be located on the hospital campus in Alexander City. Published WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We were brought in by ambulance and seen by a doctor within around 10 minutes. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Some people told us they would like more variety. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. or call us on 0845 113 0012, Response from The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. This affected the safety and management of patients. 4 years ago, I attended this unit after a visit to my gp. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Some improvement in patient flow through the ambulance triage assessment area were seen. "We are working closely with HSE in relation to this matter.". For SDEC programme related queries to the national team please email [email protected]. Since the last review, we have continued to monitor the trust and progress against their action plan. It is great to hear that you received excellent care and treatment in Maternity Department. Send your story ideas to: [email protected], Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. We spoke with 44 people who were using the service or their relatives. We will publish a report when our review is complete. Staff were unable to describe what fit to sit meant or any criteria for this assessment. I wouldnt hesitate to re commended Russells Hall to give birth in. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. For common health problems visit your pharmacist, GP or walk-in centre. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Russells hall hospital Menu Who has Care Opinion told about this story? Published This meant that shortfalls were identified so that improvements could be made. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. We are proud to be the healthcare partner you trust to care for those you love. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. All the best and take care. Some patients with suspected sepsis were still not being identified or managed appropriately. At least one standard in this area was not being met when we inspected the service and There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Thank you so much to everyone that day. Between October and December 2010, 507 surveys had been completed. Learn more. Staff assessed and monitored patients regularly to see if they were in pain. On the first floor is a 30-bed short stay ward. We are continuing to monitor progress against these. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Pensnett Road, Dudley, West Midlands, DY1 2HQ. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. the service is performing exceptionally well. 18 April 2018. Only a small proportion relates to the emergency department itself. Our inspection of the trust covered only this hospital and community services. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default I could not fault staff, very professional, and polite, a credit to your hospital. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Dudley Address We are centrally The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Staff cared for patients with compassion however, patient dignity was sometimes compromised. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Acute Medicine Department - The Dudley Group NHS Foundation As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. I want to especially thank the Any other browser may experience partial or no support. Thank you for taking the time to tell us about your experience at our hospital and rate our services Russells Hall Hospital Accident and emergency Patient Experience Team. the service is performing well and meeting our expectations. Staff were not always using clinical judgement alongside NEWS scoring criteria. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. They didnt look to see what information had been recorded but asked what my symptoms were. Full blood test, chest X-ray and seen by dr for my results within 3 hours. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. We are carrying out a review of quality at Russells Hall Hospital. Russells Hall Hospital / Accident and emergency the service is performing badly and we've taken enforcement action against the provider of the service. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. First amu then onto ward A2. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Russell Medical became a part of UAB Health System in January, 2020. Patient Experience Team. The diagnostics service was not up to date with the most recent ionising radiation regulations. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. the service isn't performing as well as it should and we have told the service how it must improve. Your information helps us decide when, where and what to inspect. One person said, "I have had good treatment, I couldn't ask for better. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Staff involved patients and those close to them in decisions about their care and treatment. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. General Information - Russell Medical Center Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We did not speak to people as part of this follow up review. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Our rating of caring was good overall. 8 June 2012. Let's make care better together. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. After being discharged yesterday I had spent a month in your care Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Again thank you and i would recommend this hospital to all my family and friends. We found that people's complaints and comments were taken seriously and escalated when appropriate. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Russells Hall Hospital 3 years ago. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Our rating of responsive was requires improvement overall. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Video messages to our community from our Physicians and our Staff. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. Clinical observations were not undertaken in a consistent manner. All the best and take care, "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. This means there is low to moderate transmission of COVID in the community. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. We saw much support for the trust, both from the public and from the local health economy. Went here with my young daughter, to A and E, all staff were very helpful and kind. Russells Hall Hospital 5 years ago. Read about our approach to external linking. WebMaps & Directions. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. Russell County Hospital Copyright 2021 WSFA 12 News. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Our rating of effective was good overall. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. Care records were not always written and managed in a way that kept patients safe. Inadequate We spoke with 22 members of staff of various roles and grades. West Bromwich, The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes.