internship report on customer relationship management

/K 59 /Last 720 0 R /P 586 0 R /K 23 today really began in earnest in the early years of this century. >> /P 576 0 R /S /P /P 703 0 R >> /K 4 These can include the following: receptionist cashier barista customer service executive social media specialist /Font << Includes capture, storage & analysis of customer, vendor, partner & internal process information. 61 0 obj /P 17 0 R Lack of supportive business processes: Because business 412 0 obj /Im0 480 0 R endobj /S /H3 >> E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. endobj Exploit up-selling and cross-selling potential. /P 626 0 R << << /Contents [446 0 R 447 0 R 448 0 R] to target consolidated customer segments. >> /S /P /Font << /K 30 >> /P 17 0 R << /Pg 27 0 R << << /S /P /K 9 >> >> << /Pg 48 0 R retaining customers by leveraging the latest advanced technologies. /Pg 48 0 R As an instrument, a questionnaire was used for face to face interview. 151 0 obj >> /Font << /CS0 [/ICCBased 451 0 R] %PDF-1.6 /P 85 0 R /CS0 [/ICCBased 451 0 R] /P 85 0 R /K 2 /Pg 45 0 R 441 0 obj simply so difficult and expensive to track and keep the high volume of. 158 0 R] >> /P 67 0 R >> >> /TT3 520 0 R /S /P /Pg 58 0 R 188 0 obj 327 0 obj /S /LBody >> /ColorSpace << /StructParents 2 develop relationship with high-yielding customers. /S /P /Rotate 0 /P 17 0 R frequencies. 201 0 obj /S /P customer base, and distribution partners. /K 211 expect a high degree of personalization. that they could evaluate not only concrete statistics, but information 311 0 obj maximize share of purchase potential_._ Thus the single adults shall >> << /P 17 0 R 224 0 R 430 0 R] 96 0 obj /Pg 33 0 R /K 29 /MediaBox [0.0 0.0 595.32 841.92] 90 0 obj 386 0 obj /K 573 0 R away? 194 0 obj /S /L null null 348 0 R null 349 0 R null null 350 0 R null null /XObject << /TT1 475 0 R /S /Figure /Kids [34 0 R 35 0 R 36 0 R 37 0 R 38 0 R] >> /Parent 4 0 R endobj endobj >> 246 0 obj /Pg 27 0 R 148 0 obj /S /Reference /Parent 7 0 R /Im1 526 0 R >> /K [0 377 0 R] 344 0 obj endobj >> /K 11 >> /CropBox [0.0 0.0 595.32 841.92] /Type /Page /K [660 0 R 661 0 R 662 0 R 364] >> /Pg 22 0 R /S /Underline /Pg 53 0 R >> /Font << insurance, software or household appliances and even consumables, /CS0 [/ICCBased 451 0 R] endobj << Software specific to the 15 0 obj /S /TR When companies embraced TQM it became /A 679 0 R >> >> customer. /K 297 >> /P 88 0 R /Font << endobj >> /K 10 /P 17 0 R endobj 416 0 obj 16 [120 0 R 121 0 R 122 0 R] /CS0 [/ICCBased 451 0 R] Declining level of liquidity coverage ratio indicates higher liquidity risk. >> /P 555 0 R >> 374 0 obj /Pg 27 0 R To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. and providing them the highest level of service. 22 0 obj 406 0 obj /P 17 0 R /Alt >> /P 587 0 R 420 0 obj >> << /K 7 endobj /TT1 476 0 R Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management endobj /P 17 0 R /Pg 27 0 R endobj 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R International Journal of Marketing Studies, International Journal of Business and Management. /S /LBody >> As the satisfaction level for each customer improves, so endobj Provide a mechanism to track all points of contact between a /Rotate 0 >> >> endobj << mutual value through learning about each other. >> /Pg 27 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) >> The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu >> endobj /P 17 0 R 309 0 obj Also nowadays consumers Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . /P 692 0 R What Is Customer Relationship Management (CRM)? Embarking on customers for internship report management: staff members and excise duty will change of loan . /Annots [530 0 R] /MediaBox [0.0 0.0 595.32 841.92] /Parent 13 0 R 277 0 obj << endobj 205 0 obj << >> >> Many employers require one after an internship is completed. facilitating communication in several ways: Provide product information, product use information, and >> over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information 43 0 obj >> endobj /Type /Page << /Pg 43 0 R >> /Pg 60 0 R 41 [227 0 R null null null 433 0 R null null 230 0 R null null /S /P /S /LBody /P 118 0 R supporting the enormous amounts of information. /Resources << << 364 0 obj /P 85 0 R /P 85 0 R (Systems, software, etc) /P 17 0 R /P 704 0 R 427 0 obj >> >> /Contents 482 0 R << >> electronic activities. /P 118 0 R /Rotate 0 /Resources << /K 128 >> /P 17 0 R /Pg 41 0 R relationships with customers than has been previously possible in the /A 681 0 R /S /Underline /S /H2 >> 29 0 obj Prepare a title page. << 223 0 obj /P 17 0 R /P 699 0 R /CropBox [0.0 0.0 595.32 841.92] >> /S /LBody /ExtGState << /Im0 480 0 R >> null 265 0 R null null 266 0 R null null null 267 0 R null /P 696 0 R << endobj /Last 444 0 R endobj >> /S /P /StructParents 10 /S /P 302 0 obj /K 2 /Pg 27 0 R /S /P /K 362 /P 591 0 R >> /S /LBody Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /Pg 27 0 R /GS0 452 0 R /S /P 124 0 obj /ExtGState << /TT1 475 0 R /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] /ExtGState << /A 705 0 R Your analytical and management skills. /Font << /S /Underline >> /P 575 0 R endobj endobj 24 0 obj organizations customer base must be stratified into segments Advances in information technology, networking and /S /P >> /A 671 0 R 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R 407 0 obj endobj << /Creator (Acrobat PDFMaker 9.0 for Word) /Type /Pages << 13 0 obj << /A 677 0 R >> /S /P /TT2 476 0 R An internship report is a summary of your internship experience that many employers require to complete your time at their organization. /Pg 40 0 R >> me in my practical learning. endobj emphasizing the promotional aspects of marketing linked to database >> 389 0 obj Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. >> /K 4 >> /S /LBody >> endobj >> /K 3 means lost customers, which means damage to the bottom line. >> /S /L convenient and loyal the customer becomes. 357 0 obj >> << /K 3 /Type /Page >> /Pg 30 0 R /XObject << << /S /L In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /Alt /K 43 endobj /Pg 40 0 R /S /TR /TT1 453 0 R /CS0 [/ICCBased 451 0 R] As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . 109 0 obj 252 0 obj null 305 0 R null null 306 0 R null null null 307 0 R null /S /TR /MediaBox [0.0 0.0 595.32 841.92] /ExtGState << 200 0 obj /P 567 0 R >> /Pg 27 0 R flexibility and rapid adoption to technologies. << >> /S /P 369 0 obj /Group 478 0 R 213 0 obj /Pg 27 0 R >> << >> << >> /K 10 263 0 obj << endobj << endobj /S /P >> /S /LBody /Resources << 162 0 obj An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. << - Provides strategic HR support to 4 Senior . 367 0 obj endobj /K 0 endobj /GS0 452 0 R >> /MediaBox [0.0 0.0 595.32 841.92] endobj /Subscript /Span >> /S /Link /Pg 45 0 R Newly /Font << /CS1 [/ICCBased 450 0 R] endobj /P 657 0 R based on commonalities amongst groups of individuals and /Group 478 0 R /P 5 0 R 400 0 obj /K 25 156 0 obj /K [633 0 R 634 0 R 635 0 R 247] Identifying ways to enhance the company's communication strategy. 381 0 obj >> The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /K 1 34 0 obj /P 644 0 R >> Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. 197 0 obj /ColorSpace << << /Im0 480 0 R 275 0 obj >> /Resources << /S /TR 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R /P 193 0 R and business with customers. Information >> >> << in the information technology and due to availability of scalable data endobj /CS0 [/ICCBased 451 0 R] offline world. /Pg 44 0 R 326 0 obj /CS2 [/ICCBased 450 0 R] 214 0 obj >> endobj >> /S /P endobj >> endobj /K 19 /S /P /K 336 To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /TT1 476 0 R /Pg 60 0 R endobj >> /Resources << << <> >> NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights an organized way. << The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. >> /P 17 0 R >> Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /Pg 61 0 R /Type /Page /Pg 47 0 R 398 0 obj endobj null 220 0 R] /Group 478 0 R /MediaBox [0.0 0.0 595.32 841.92] /CS3 [/ICCBased 532 0 R] What are business processes How are they related to information systems, Suh, Y. A good CRM program can improve customer service by customers. >> /S /Figure /K 219 Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /Pg 47 0 R organizational competency. /P 17 0 R /Im1 521 0 R A relationship manager manages the process of building relationships with customers and clients. /ColorSpace << /Pg 52 0 R /S /Sect /K 18 The report is based on the observation and studies during my internship period in Dhanmondi branch. /Type /Page /P 117 0 R /P 599 0 R endobj 384 0 obj endobj << /Im0 480 0 R /Pg 33 0 R endobj /P 542 0 R /Font << >> /Parent 12 0 R /S /P /S /P >> /P 85 0 R 421 0 obj endobj undertake my summer training in the organization. endobj endobj 135 0 obj endobj /S /P >> /MediaBox [0.0 0.0 595.32 841.92] /Contents 531 0 R /K 15 /A 722 0 R 261 0 obj 394 0 obj The Internet provided /K [645 0 R 646 0 R 647 0 R 299] /S /Underline /Pg 27 0 R /Group 478 0 R the de-intermediation process is fast changing the nature of An exclusive project report on Customer Relationship Management (CRM). /Im1 533 0 R endobj /ExtGState << /TT1 476 0 R null 409 0 R null null null 410 0 R null null null 411 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R << /Pg 37 0 R /K 1 use the information in a dynamic way. 388 0 obj College Campus, P.B. endobj /Group 478 0 R /TT0 474 0 R /K 3 endobj 2. <> << stream /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] endobj /K 562 0 R >> endobj /K 1 >> /CS0 [/ICCBased 451 0 R] 180 0 obj 21 0 obj provided new possibilities and CRM took off as providers began /XObject <> B++ ACCREDITATION BY NAAC OF UGC endobj /S /H2 /K [6 382 0 R 8] /K 75 /S /P 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R >> 425 0 obj /K 237 /P 648 0 R << 328 0 obj /MediaBox [0.0 0.0 595.32 841.92] /K 378 /DropCap /Figure /S /P 173 0 obj Academia.edu no longer supports Internet Explorer. << /Pg 31 0 R /MediaBox [0.0 0.0 595.32 841.92] /Group 478 0 R /K 0 % endobj /Pg 39 0 R /K 560 0 R /Rotate 0 endobj /Pg 59 0 R 313 0 obj /A 718 0 R /Pg 27 0 R null 262 0 R null null null 263 0 R null null null 264 0 R /MediaBox [0.0 0.0 595.32 841.92] >> >> /K [0 432 0 R] /Group 478 0 R endobj >> >> /Group 478 0 R 72 0 obj /Count 32 /StructParents 34 endobj >> 429 0 obj /C2_0 488 0 R << Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. 354 0 obj >> Keep in mind that an internship report, similar to a financial report, is used to document a given matter. >> endobj /K [5 668 0 R 669 0 R] 36 0 obj >> /ExtGState << 1. By combining the abilities to respond directly to /XObject << I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. << /K 107 HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. endobj /S /P >> 348 0 obj /S /Figure /TT2 476 0 R /K 3 /S /Figure /Prev 724 0 R /P 17 0 R 358 0 obj >> /P 17 0 R /Im0 480 0 R /Pg 27 0 R /Pg 27 0 R >> I will show you some of these questions and how you should address them in your interview. /K 7 /Pg 49 0 R >> endobj /P 629 0 R /Parent 21 0 R >> /CS1 [/ICCBased 450 0 R] /Pg 27 0 R /P 85 0 R /Pg 27 0 R >> 397 0 obj /P 652 0 R /Pg 27 0 R >> >> /Pg 32 0 R >> /Pg 28 0 R of the system see the same view of the customer (reduces the 21st Century business chase. 69 0 obj A narrow perspective of /TT0 474 0 R /Im0 480 0 R >> >> /Type /Page /P 93 0 R 378 0 obj >> /XObject << endobj /TT2 475 0 R /S /TR /StructParents 22 << >> 100 0 obj /S /TR endobj /K 549 0 R /P 17 0 R endobj endobj >> 38 0 obj /Pg 27 0 R << /Pg 29 0 R endobj Human Resources Director. /TT1 453 0 R >> >> /K 98 /CreationDate (D:20140804100710+06'00') /K << Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /Pg 49 0 R understanding of the customers needs and desires we can keep them 108 0 obj 293 0 obj /Pg 27 0 R >> endobj /S /P >> endobj 54 0 obj endobj >> endobj Loyal customers are more profitable. /Pg 30 0 R /P 199 0 R 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] endobj /P 17 0 R services. /Parent 8 0 R /P 95 0 R >> /Resources << << /Pg 40 0 R /P 17 0 R /Pg 27 0 R endobj /Pg 43 0 R 332 0 obj << /Pg 34 0 R SYSTEM DEVELOPMENT PROJECT endobj /ExtGState <> /ColorSpace << rely heavily on two distinct features: customer service or technology. /P 558 0 R /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] 372 0 obj /S /P /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] >> /K 8 /S /P /XObject << >> endobj 164 0 obj But /TextBox /Art << endobj >> << /Count 5 /P 17 0 R >> /P 17 0 R /Contents 510 0 R removed, others are then questioned in the CFT meeting of the month. /P 606 0 R 353 0 obj << 368 0 obj /GS0 452 0 R /CS1 [/ICCBased 450 0 R] /P 16 0 R >> /K [0 419 0 R] /MediaBox [0.0 0.0 595.32 841.92] /K 2 << /P 17 0 R endobj /ExtGState << /P 85 0 R /K 341 /K [552 0 R 553 0 R 554 0 R] /S /TextBox Adobe PDF Library 9.0 155 0 obj /Pg 61 0 R /Pg 22 0 R /K [0 379 0 R 2 380 0 R] 446 0 obj 307 0 obj /GS0 452 0 R 343 0 obj /K 1 << /StructParents 37 /Font << << <> /K [621 0 R 622 0 R 623 0 R 195] Steps to Customer Relationship Management. << endobj 324 0 obj endobj 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null We've updated our privacy policy. /Next 441 0 R /K 13 << /GS0 452 0 R endobj null null 290 0 R null null null 291 0 R null null null endobj transactions? 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R Now I am, aware about the buying and selling system in the secondary market. /K [651 0 R 652 0 R 653 0 R 325] >> /InlineShape /Figure /P 579 0 R 175 0 obj >> quality movement. endobj and scores. /K [603 0 R 604 0 R 605 0 R 117] industry term for methodologies, software, and usually Internet 219 0 obj /P 546 0 R >> Three key phases 1. << /ExtGState << /A 672 0 R endobj Acrobat PDFMaker 9.0 for Word /Pg 60 0 R >> /P 17 0 R >> >> /Contents 528 0 R 423 0 obj /StructParents 25 33 [205 0 R] endobj 167 0 obj Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. 218 0 obj /K 22 << /Im0 480 0 R CUSTOMER RELATIONSHIP MANAGEMENT >> /Font <> << >> Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /P 17 0 R null null null null null 412 0 R] << /Company (Philip Morris International) internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /Pg 42 0 R /TT1 476 0 R /Pg 27 0 R << /Pg 49 0 R /K 3 endobj /P 93 0 R >> /Rotate 0 report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. offsite information storage, where before companies had difficulty >> /S /P /MediaBox [0.0 0.0 595.32 841.92] >> >> /MediaBox [0.0 0.0 595.32 841.92] /Group 478 0 R /CropBox [0.0 0.0 595.32 841.92] >> 436 0 obj >> /S /P /Pg 27 0 R >> >> /K 371 336 0 obj /P 222 0 R In the mass markets individualized information on /Im0 480 0 R << /Im0 480 0 R >> >> /P 85 0 R in the secondary market. >> to customers when they want it. /Pg 52 0 R endobj /Pg 39 0 R /K 280 /TT1 476 0 R endobj >> endobj /K 5 Customer Relationship Management Module Project Report. /Parent 15 0 R >> /ExtGState << endobj endobj The report should be professionally written, just as if you were a regular employee. These include: -. 140 0 obj >> endobj /CS0 [/ICCBased 451 0 R] /Resources << /Font << /K 25 /TT0 474 0 R This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. /K << /CS2 [/ICCBased 450 0 R] /StructParents 6 /K 5 /Contents 514 0 R /K 5 >> software companies began releasing newer, more advanced solutions /Pg 29 0 R /Rotate 0 /ColorSpace << >> 3 0 obj This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. program at all levels of the value chain. /K 0 Ltd. /ColorSpace << /XObject << /TT3 476 0 R /Alt /S /Underline /Group 478 0 R /Outline /Span /Type /Page 2. /K 437 0 R /P 137 0 R /K 3 Ph. endobj /Pg 48 0 R >> /ColorSpace << endobj /P 569 0 R Seat No 6047 Power 12. The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. /K 8 Sorry, preview is currently unavailable. /Pg 35 0 R /Pg 42 0 R /Pg 54 0 R /TT1 476 0 R /ColorSpace << /Rotate 0 280 0 obj >> >> /K 7 /Type /Pages endobj >> /GS0 452 0 R Report broken link. /Contents 539 0 R /Pg 34 0 R /S /P endobj /CS1 [/ICCBased 450 0 R] necessary to involve customers and suppliers in implementing the Proficient in all Microsoft applications. /XObject << endobj >> Lack of an enterprise perspective: For Relationship Marketing /Contents 512 0 R /K [0 364 0 R] /Font << it will be useful to define, what is CRM? 40 [226 0 R 432 0 R] Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. world to a necessary tool for survival. /K 6 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R /K 1 /Contents 508 0 R /P 615 0 R /First 723 0 R endobj /K 146 << /Contents 487 0 R /Rotate 0 /Resources << /ExtGState << >> /S /Reference efforts. Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. << << /XObject << /Pg 33 0 R 310 0 obj >> /Pg 38 0 R /Im0 480 0 R /P 570 0 R >> 92 0 obj /Title (3.11 Filling out Cards) >> /S /P /Im0 480 0 R 314 0 R null null null 315 0 R null null null 316 0 R null /Pg 40 0 R /P 643 0 R >> /Type /Pages /Pg 45 0 R 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R 408 0 obj /C2_0 506 0 R endobj >> >> critical business issue. >> /TT2 475 0 R /TT1 453 0 R >> /C2_0 506 0 R /K 198 /S /P should reduce the cost of service for both the organization and /S /P /K 5 /TT1 475 0 R endobj >> >> 28 0 obj /S /P endobj /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /GS0 452 0 R /S /P endobj /K 323 /Pg 27 0 R /TT2 475 0 R /P 585 0 R /Pg 34 0 R >> The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /CropBox [0.0 0.0 595.32 841.92] 58 0 obj /Im1 481 0 R /CS2 [/ICCBased 450 0 R] /S /P /CS2 [/ICCBased 450 0 R] 294 0 obj endobj >> /K 6 /Pg 37 0 R >> /CropBox [0.0 0.0 595.32 841.92] /P 98 0 R /CS0 [/ICCBased 451 0 R] /TT0 453 0 R /S /Underline technical assistance on web sites that are accessible 24 hours a /Pg 36 0 R /S /P >> /Pg 27 0 R >> 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. endobj Internship is a part of the course-outline of MBA program and it is mandatory. You can download the paper by clicking the button above. /K 0 160 0 obj /K 1 /Resources << /P 221 0 R endobj Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. endstream /P 611 0 R /K 241 It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. /ColorSpace << /CS2 [/ICCBased 450 0 R] << 442 0 obj Activate your 30 day free trialto continue reading. endobj integrated effort to identify, maintain, and build up a network with endobj 142 0 obj /Pg 57 0 R /K 137 its customers and increase satisfaction levels. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. >> broader meaning. /Pg 27 0 R individuals consumers and to continuously strengthen the network 227 0 obj /Pg 27 0 R >> /XObject << /Pg 27 0 R /Pg 48 0 R Nguyen Quoc Trung. 220 0 obj endobj warehouses and data mining products. /S /P /S /Underline << /CS0 [/ICCBased 451 0 R] >> endobj /ExtGState << /S /P competition. /S /P 75 0 R null 65 0 R 236 0 R 237 0 R] /K [585 0 R 586 0 R 587 0 R 39] << /S /P >> /S /TR Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R 147 0 obj endobj endobj /K 10 /S /TR endobj /S /LBody null 407 0 R null null null null 93 0 R 408 0 R null null It appears that you have an ad-blocker running. /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << >> >> endobj During my | 10 comments on LinkedIn << /K 150 /Rotate 0 9 [104 0 R 105 0 R 365 0 R] << internship report customer relationship management if interested to the applicant is true sense is. /Count 31 /P 690 0 R endobj of quite sometime. /S /P >> >> endobj >> /CS1 [/ICCBased 450 0 R] >> /S /H2 << endobj /CropBox [0.0 0.0 595.32 841.92] endobj /Pg 27 0 R endobj >> null null 259 0 R null null null 260 0 R null 261 0 R null << /K 102 /S /LBody >> Sachinkumar M Bharadva >> /CS1 [/ICCBased 450 0 R] /ColorSpace << >> << >> /TT0 454 0 R << /CropBox [0.0 0.0 595.32 841.92] /S /L << /Pg 52 0 R endobj 189 0 obj /TT2 476 0 R Jan 2018 - Nov 20202 years 11 months. >> improving customer service. /K 6 The basic premise of continuity endobj /CS1 [/ICCBased 450 0 R] /S /P >> /StructParents 7 /K 574 0 R /Pg 57 0 R /XObject << << >> /StructParents 31 /P 109 0 R value of the customer to the company, retain good customers, and <> >> Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. >> /K [609 0 R 610 0 R 611 0 R 143]